Empowering Leadership: Co-Hosting the Women's Forum at the SERVPRO Annual Convention 2023
On June 28th, 2023, a highly-anticipated event took place — the 2023 SERVPRO Annual Convention. Throughout the Convention Week, I had the incredible opportunity to attend as a multiple franchise owner and also to co-host the Women's Forum alongside Allison Isaacson Beahm, the Director of Communications at SERVPRO HQ. Together, we led a dynamic panel discussion featuring female SERVPRO owners from across the U.S.
This convention holds immense significance for all of us in the industry. It serves as a vital platform where we can come together, exchange knowledge, and foster invaluable connections that shape the landscape we work in.
Setting the Stage
The 2023 edition of The SERVPRO Annual Convention took place at the Tampa Convention Center from June 26 to July 2, 2023.
The Annual Convention serves as a momentous occasion where Franchise Owners and top management from across the company converge under one roof. This annual gathering offers a wealth of educational classes focused on management techniques, the latest innovative equipment, and operational tools and tactics. Attendees have the opportunity to explore the tradeshow’s vast array of vendors showcasing cutting-edge products and services. The pinnacle of the convention is the highly anticipated Awards Banquet, where we are honored to be among the Top 100 Revenue Producers recognized for our outstanding contributions.
The Power of Supportive Connections
Running fire and water cleanup and restoration businesses can be an incredibly demanding endeavor, both physically and emotionally. However, the SERVPRO Annual Convention has become a cherished and invaluable event for franchisees. It offers a unique opportunity to collaborate, socialize, and learn alongside a community of individuals who truly understand the realities of the restoration industry. What sets this gathering apart is the exceptional support franchisees offer one another — a trait not often found in other professional circles. Celebrating each other's successes and learning from one another's achievements fosters a healthy and enriching environment, nurturing personal growth and collective progress.
An Atmosphere of Unity and Growth
The convention atmosphere buzzed with energy, camaraderie, and inspiration as franchisees, SERVPRO employees, and vendors came together to form a tight-knit community. Genuine connections were forged throughout the event, providing ample opportunities for attendees to network, exchange ideas, and build lasting relationships. From engaging workshops facilitated by franchise panelists to open Q&A sessions, participants eagerly shared their knowledge and experiences. Even during the evenings, informal gatherings such as dinners, ocean cruises, and a memorable golf scramble at TPC Tampa further enhanced the experience.
Some of my closest friendships have originated from introductions made at these conventions. We understand the challenges and commitments that come with this industry, and having peers who venture on a similar journey is truly invaluable. In fact, just two weeks prior to this event, five SERVPRO families of 28 people, including mine, took a vacation together in the Dominican Republic. Many of these wonderful connections were made through SERVPRO Conventions that highlight the profound impact on building lasting relationships beyond professional boundaries.
Memorable Moments and Key Takeaways
Throughout the convention, the recurring themes of confidence, patience, and resiliency resonated deeply with attendees. The remarkable growth and success stories shared by fellow franchisees served as great inspiration. Key takeaways from the event centered around the importance of training, and hiring for success.
As Co-Hosts of the forum, Allison Isaacson Beahm, the Director of Communications at SERVPRO HQ and I addressed the issue of inequality within the industry and explored strategies to confront and overcome such challenges. Joining us were esteemed panelists from the franchise community, including Stephanie Zubricki, Theresa Bahen, Laci Williams, Jennifer Rueda Warnecki, and Trish Wall. Each female leader shared their unique experiences and personal stories, creating a powerful and empowering dialogue.
The discussions were transformative, reminding us that collective action leads to tangible change. By uniting our voices and efforts, we can make a lasting impact in the industry.
A Positive Impact
The SERVPRO Annual Convention had a profound impact not only on the attendees but also on the industry as a whole. The event instilled a renewed sense of positivity and inspiration, showcasing franchises achieving unprecedented volumes, undertaking ambitious projects, and finding happiness and control in their businesses. The convention created a ripple effect of revitalization and offered a multitude of valuable networking opportunities, leaving attendees with a stack of new contacts to reconnect with beyond the event.
In conclusion, the 2023 SERVPRO Annual Convention stands as a remarkable source of positivity and inspiration. Witnessing franchises achieve unprecedented volumes, complete ambitious projects, and find happiness and control in their businesses is truly awe-inspiring. This convention consistently provides a unique platform for growth, learning, and connection, leaving a lasting impact on all attendees. It fosters a sense of unity, support, and a collective commitment to success, recognizing the pivotal role women play in shaping the industry's future. I am immensely grateful for the opportunity to attend and actively participate in it this year. Each experience at the convention revitalizes and refreshes me, leaving me with a stack of new contacts to reconnect with and cherish.